Common Questions


To ensure that you order the correct size, we recommend following these steps:

  1. Refer to the size chart provided on each product page. This chart contains measurements that will help you determine the appropriate size.
  2. Compare these measurements with a garment you already own that fits you well. This will give you a better idea of how the item will fit.

Please note that each product is custom-made upon ordering. Therefore, we do not offer exchanges or accept returns if the wrong size is ordered. It is crucial to carefully review the size chart before placing your order.

Our apparel generally follows standard unisex sizing and is designed to look great on both women and men. For men, we recommend selecting their regular men’s size. For women, we advise choosing a size one down from their standard women’s size for a more fitted look. If you prefer a looser fit, please order the size as it is. If you desire an oversized fit, we suggest ordering 1-2 sizes up from your usual size.

In addition, we have included a picture below that provides general instructions for taking measurements. However, please remember to consult the size information table for each individual product on its respective page.


We utilize three different techniques for printing on our apparel: Cut & Sew Sublimation, DTG (Direct to Garment), and Embroidery.

Cut & Sew Sublimation Technique:

    • This technique involves a process called sublimation, where the design is printed on a special paper using sublimation inks and then transferred onto the fabric through heat.
    • Cut & Sew Sublimation allows for vibrant, all-over prints and ensures excellent color saturation and durability.
    • All cut & sew products are made using CPSIA certified inks.
    • The design on the actual product may appear slightly different and less vibrant compared to what you see on your screen. Additionally, there might be slight variations in print placement compared to the photos provided, as many of them are mockups used for presentation purposes.

DTG (Direct to Garment) Technique:

    • DTG is the primary printing method we use for most of our products.
    • It involves printing the design directly onto the fabric using specialized inkjet printers.
    • The DTG method ensures exceptional print quality and provides a comfortable wear experience.
    • Occasionally, a vinegar-like smell may be present on the product due to the production process, but it should disappear after the first wash.
    • Please note that the design on the actual product may appear slightly different and less vibrant compared to what you see on your screen. Additionally, there might be slight variations in print placement compared to the photos provided, as many of them are mockups used for presentation purposes.

Embroidery Technique:

    • We utilize embroidery techniques to create intricate designs on select products.
    • This method involves stitching the design onto the garment, ensuring durability and a unique aesthetic.
    • Due to the nature of embroidery, slight variations in thread tension may occur, leading to minor differences in the appearance of the design. This is a normal characteristic and should not be considered a flaw.
    • Embroidered designs can add texture and thickness to the fabric, which can affect the overall feel of the garment. Please be aware that the “3D puff effect” is not available in most apparel.
    • For fine details in flat embroidery, we use a run stitch.
    • The design on the actual product may appear slightly different from the final result, and there might be minor variations in print placement compared to the provided photos, as some of them are mockups used for presentation purposes.

Please keep in mind that the factors mentioned for these techniques do not qualify as grounds for returns or exchanges. We kindly request that you carefully consider this information and agree to it before placing your order.

When unpacking your new garment with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. This is usual and comes from a fixation agent applied during the printing process and IS NOT permanent. The fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment. The solution is simply to wash the garment. Neither the residue nor the smell is permanent, and both should go away after one wash.

To ensure the longevity and quality of your newly purchased product, please follow these general care instructions:

  • Wash your garment inside out: This helps protect the design and maintain the overall appearance of the product.
  • Avoid using fabric softener: Fabric softeners can affect the quality of the fabric and the printed design, so it’s best to skip using them.
  • Dry your garment inside out: By drying your garment inside out, you help preserve the vibrant colors and prevent any potential damage to the design.
  • Use cold water when washing: Washing your garment with cold water helps prevent shrinking and color fading, ensuring that it maintains its original size and appearance.
  • Hang dry: It is recommended to hang dry your garment rather than using a tumble dryer. This helps protect the fabric and prevent any excessive shrinkage.
  • Never iron directly onto the design: Ironing directly onto the design can cause damage. Therefore, it is important to avoid ironing directly over the printed area.
  • Iron your garment inside out: For safe and effective ironing, turn your garment inside out before ironing. This protects the design while allowing you to remove any wrinkles or creases.

Following these care instructions will help keep your garment looking its best and ensure its longevity. Please note that specific products or materials may have additional care requirements, so it’s always a good idea to check any specific care instructions provided with your purchase.


We understand that sometimes things come up and you may need to make changes to your order. That’s why we offer the ability to cancel or modify your order within the first hour of placing it. After that period has passed, we immediately begin processing the order and it becomes impossible to stop the process. This is because we print all of our products as they are ordered, so it’s important to make sure everything is correct before you submit your order.

In order to cancel / modify an order, use our contact us form, send us an email at [email protected] with your order information or reply in your order confirmation email during the established 1-hour period and we’ll take care of it for you.



Geek Anatomy products are custom-printed, made just for you as soon as you place your order. This means that it typically takes 5 to 7 business days for us to process your order and get it ready for shipping. Please note that this processing time does not include holidays.

It’s important to note that processing times may vary depending on factors such as sales, promotions, seasonal holidays, and the bulk of your order. In some cases, natural phenomena, emergencies, or other unexpected events beyond our control may also affect this process.

The estimated delivery time for orders within the US 48 contiguous territories is approximately 5-7 business days. For other states and US territories, as well as international shipping, please expect delivery times ranging from 2-4 weeks.

It’s important to note that these are estimates, and actual delivery times may vary. Please keep in mind that there are additional processing times and package transit times within the country in question. International shipments may also require custom processing, which can extend the delivery time. Furthermore, unexpected delays can occur during transit or at local customs offices, which could prolong delivery dates, sometimes up to 6 weeks in certain cases.

Please be assured that all garments are packaged with care and come with a tracking number for your convenience.

While we strive to meet these shipping estimate times, it’s important to understand that actual delivery times can be influenced by factors beyond our control, such as weather conditions, federal holidays, or shipping carrier issues.

We do not offer expedited shipping at this time. Additionally, please note that we cannot guarantee specific delivery dates, even if the item has not yet shipped. As each order is created exclusively for you and we do not maintain a warehouse or stock. Modifications or changes cannot be made once the order is placed. We kindly request that you adhere to our cancellation or modification policy within 1 hour of placing your order.

If you require an item by a specific date, we recommend placing your order well in advance. Please note that we will not be held responsible for any delays if the order is placed within our processing and shipping time frames. Refunds are not provided for orders that have been correctly processed and shipped within our specified time window.

When you receive a shipping confirmation email, it signals your order has been shipped and is pending delivery. The confirmation email will include a tracking number, which can be used to track your order by simply clicking on the link provided in said email, which will connect you to the respective tracking site. Should the site not have information about your order, it is likely because the package(s) just shipped. These tracking services usually take 24-72 hours to update their information and checking back later should give enough time to update the status.

By utilizing the tracking number and regularly checking the tracking site, you can stay informed about the whereabouts of your order during the shipping process.

In some cases, our products may be shipped from different locations across our printing network all around the US and EU. If a customer’s order contains multiple products, it is likely to be divided into multiple shipments, which may vary in shipment and delivery times. Given these differences, in such cases we are essentially unable to combine shipments into a single and concise date estimate. However, a customer will receive shipping notifications for each item in an order.

Again, Geek Anatomy products are custom-printed as they are ordered. As such, the processing time for our items typically spans 5 to 7 business days in order to prepare an order for shipping. Processing times for each item may vary depending on sales, promotions, seasonal holidays and the bulk of a placed order, among other factors.

If your package is marked as delivered but you haven’t received it, we understand your concern. Please follow these steps:

  1. Allow extra time: Sometimes, packages may be marked as delivered before they actually arrive. Give it an additional day or two, especially during busy periods or inclement weather conditions. Delays can occur due to various factors, so it’s possible that your package is still on its way.

  2. Check hidden spots and ask neighbors: Take a thorough look around your property, including hidden spots like porches, bushes, or backyards where the package might have been left but isn’t easily visible. Additionally, inquire with your neighbors to see if they mistakenly received your package.

  3. Review tracking details: Refer to your tracking number and note the estimated delivery date and the mail route. This information can be helpful when reporting a problem or following up with the shipping carrier. Check the tracking updates for any additional information or delivery exceptions that may provide insights into the package’s whereabouts.

  4. Report mail theft: If you suspect that your package was stolen, it’s important to take action. File a Mail Theft Report with your local police department, as they can assist in investigating the matter. While theft is not covered by our insurance, filing a report is necessary for further resolution steps.

  5. Contact our customer support: Reach out to us and provide details about your situation. We will assist you in addressing the issue and exploring potential solutions. Depending on the circumstances, we may discuss the possibility of a refund after you have filed a Mail Theft Report with the local authorities.

We understand the frustration that can arise from missing packages, and we will work with you to resolve the situation to the best of our abilities.

For packages that are “lost in transit”, all claims must be submitted no later than 2 weeks after the estimated delivery date on the order’s tracking information.

We also advise our customer gets in touch with their local post office to try locating the order.

Generally, in “lost in transit” situations, limited or no entries will appear on the tracking log from the link we provide to the tracking page. Cases such as this indicate that the package might be lost, giving that the package has no international tracking, does not get scanned in each warehouse and location it arrives at, thus making it more prone to getting lost in transit.

If, after trying all options, the order remains missing, we’ll cover the costs of reshipping a replacement order that matches the original order.


We understand the frustration of receiving the wrong item or a defective product, and we strive for customer satisfaction. Our return policy covers the following situations:

1. Wrong item or size: If you receive an item that is different from what you ordered, or if the size is incorrect from what you ordered, we will happily exchange or replace the item for you.

2.  Defective item: If you receive an item that is defective or has a manufacturing flaw, we will gladly exchange or replace it for you. Send us an email at [email protected] and be sure to include at least 5 clear and well lit pictures in different angles of the item damage and a detailed description of the defect, as this will help us understand the situation and find a solution.

Please note that normal wear and tear, or damage caused by misuse or abuse, is not considered a defect and is not covered under our return policy. We encourage you to handle your items with care and follow the care instructions provided to ensure the longevity of your purchase.

Our return policy is only valid within the first 20 days after the delivery day. After this time period, we will be unable to offer a refund or exchange.

Our return policy has certain limitations that you should be aware of:

Buyer’s remorse: If you change your mind about the purchase, we can’t offer a refund. We don’t stock inventory, and the item was made specifically for you, so we can’t recover the processing, fulfillment, and shipping costs.

Incorrect shipping address: Ensure the correct address is provided when ordering. If it’s shipped to the wrong address due to your error, we can’t provide a refund. Please triple check the shipping information before placing your order.

Incorrect color or size: Select the correct color and size carefully. We provide detailed size information for each product. If you order the wrong color or size, we can’t offer a refund or exchange.

After reviewing our return policy and understanding what is covered and what is not, if a customer still insists on returning an order or reshipping it due to an incorrect address that is not covered under our policy, they will be responsible for the full cost of return shipping. This includes the shipping cost of returning the item to us, as well as any associated customs fees or taxes. We regret that we are unable to reimburse these costs.


If a shipment is unclaimed and returned to our facility, we will contact the customer through email within 20 days of receiving the shipment. We will provide instructions on how to claim the order and have it reshipped if desired. We will not cover the shipping cost again, the customer will assume the cost for it. If we do not receive a response from the customer within this time frame, the order will be forfeited and returned to our facilities for keeping.