Please note, we do not refund orders for costumers suffering buyer’s remorse or packages sent to the wrong addresses. It’s very important that our customer triple checks the address before confirming an order to avoid these mishaps. Should problems like this arise, yet the customer decides they still want the product, they will need to wait until the package arrives in our facilities again so we can ship it again (at additional expense) as soon as possible.
Shipments that go unclaimed (when a customer does not collect the item at the local post office or the location of the address where the order would be shipped) will be returned to our facility and the customer will be liable for the cost of a reshipment. We will contact the customer via email for a response “action needed” and they will have the first 30 days after we first receive the shipment to respond. Otherwise, the order shall be forfeit and returned to our facilities for keeping.